Terms and Conditions

Last Updated: January 1st, 2025

Acceptance of Terms

By accessing and using the Khaqa website (www.khaqa.com) and making purchases, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

Account Registration

  • You must be at least 18 years old to create an account

  • Provide accurate and complete registration information

  • Maintain the security of your account credentials

  • Notify us immediately of any unauthorized account activity

Products and Pricing

  • All products are subject to availability

  • Prices are in Pakistani Rupees (PKR) and subject to change without notice

  • Product images are for reference and actual colors may vary slightly

  • We reserve the right to limit quantities and refuse orders

Ordering and Payment

  • Orders are subject to acceptance and availability confirmation

  • Currently, we accept Cash on Delivery only

  • Online payment options will be introduced soon

  • You will receive order confirmation via email

Shipping and Delivery

  • Delivery within Pakistan only

  • Standard delivery time: 3-5 business days

  • Shipping costs are calculated at checkout

  • Risk of loss passes to you upon delivery

Returns and Exchanges

Please refer to our separate Return & Exchange Policy for detailed information about:

  • Eligibility criteria for returns

  • Timeframe for returns

  • Condition requirements

  • Exchange procedures

Intellectual Property

All content on this website, including:

  • Logos and brand names

  • Product designs and images

  • Text content and graphics

  • Website layout and code

is the property of Khaqa and protected by intellectual property laws.

User Conduct

You agree not to:

  • Use the website for any illegal purpose

  • Attempt to gain unauthorized access to our systems

  • Interfere with website functionality

  • Post false or misleading information

Limitation of Liability

Khaqa shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays or failures beyond our reasonable control

  • Minor variations in product color or appearance

  • Third-party actions or services

Website Use

  • We reserve the right to modify or discontinue services

  • Access may be temporarily unavailable for maintenance

  • Content may be updated or removed without notice

Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pakistan.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of the website after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms and Conditions, contact us at:
Email: support@khaqa.com

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